Returns & Refunds

1) It is of utmost importance that you take necessary precautions and follow the instructions provided to ensure a smooth return process. Therefore, we kindly request that you refrain from returning any item until you have received the Return Merchandise Authorization (RMA) form. This form is essential as it contains vital information and instructions that need to be completed and included in the return package. By waiting for the RMA form, you will be able to provide us with all the necessary details required to process your return efficiently. This includes your order information, reason for return, and any additional instructions or requests you may have. The RMA form acts as a crucial document that helps us track and identify your return accurately, ensuring a seamless experience for both parties involved. To obtain the RMA form, please reach out to our customer service team or refer to the instructions provided in your original purchase confirmation email. Our dedicated representatives will guide you through the process and provide you with the necessary form promptly. By adhering to this procedure, you will help us expedite the return process and minimize any potential delays or complications. We value your satisfaction and aim to provide you with the best possible service, and your cooperation in following these guidelines is greatly appreciated. Thank you for your understanding and cooperation.